Privacy Policy

We are committed to protecting your privacy and personal information security

1. Introduction

Welcome to AskLingxi (hereinafter referred to as 'we', 'this platform'). We understand the importance of privacy to you and are committed to protecting your personal information security while you use our AI intelligent Bazi analysis services ('Services'). This privacy policy aims to explain how we collect, use, store, share, and protect your personal information, as well as your related rights.

2. Personal Information We Collect and Usage Purposes

To provide and optimize our services, we collect and use the following personal information under the principles of legality, legitimacy, and necessity:

Core Analysis Information (Sensitive Personal Information)

Information we collect: Your birth date, time, and location.

Usage purpose: To generate personalized Bazi analysis reports and personality insights for you.

Account Information

Information we collect: Your email address, password (encrypted), preference settings.

Usage purpose: To create and manage your account, provide customer support, send service notifications.

Usage History

Information we collect: Your analysis records, questions asked to AI, AI-generated responses.

Usage purpose: To record your historical analysis, provide consistent service experience, and improve our AI algorithms.

Device & Technical Information

Information we collect: Device model, operating system, browser type, IP address, access time.

Usage purpose: To optimize service display and performance on different devices, ensure account and service security.

Payment Information

Information we collect: Payment method details, transaction amounts, order numbers, payment status.

Usage purpose: To process premium service payments, manage subscriptions, handle refund requests.

3. Data Storage and Security

We understand the sensitivity of your personal information (especially birth information). We employ industry-standard security technologies and management measures (such as SSL encrypted transmission, encrypted data storage, access control) to protect your data from unauthorized access, disclosure, use, or modification.

4. Information Sharing and Disclosure

We promise not to sell your personal information to any third parties. We only share your information in the following circumstances:

  • Sharing with Service Providers: Sharing necessary information with trusted third parties that support our operations (such as cloud storage, payment processing). We have signed strict data processing agreements with them.
  • Legal Requirements: When laws, legal procedures, or government have mandatory requirements, we may disclose your information.
  • Protecting Legitimate Rights: Within the scope permitted by law, when necessary to protect the rights, property, or safety of us, users, or the public.

5. Use of Sensitive Information

Your birth information is highly sensitive personal information, used solely for the core function of Bazi analysis. We have established strict internal controls and security measures for this purpose.

We will never share your birth information with third parties for marketing purposes.

6. Data Retention

We only retain your personal information for the period necessary to achieve the purposes described in this policy and as required by laws and regulations. When you delete your account, we will delete or anonymize your personal information.

7. Your Rights

According to applicable data protection laws, you have the following rights:

  • Access Right: Access personal information we hold about you.
  • Correction Right: Correct inaccurate or incomplete personal information.
  • Deletion Right: Under specific circumstances, request us to delete your personal information.
  • Restriction of Processing Right: Under specific circumstances, request us to restrict processing of your personal information.
  • Data Portability Right: Receive your personal information in a common format and transfer it to other entities.
  • Objection Right: Object to our processing of your personal information based on legitimate interests.
  • Withdrawal of Consent Right: Withdraw your authorization for us to process your personal information at any time.

To exercise these rights, please contact us through the email provided in the 'Contact Us' section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve and protect our services. These technologies help us:

  • Remember your login status and preference settings
  • Analyze how you use our services for optimization
  • Ensure secure platform operation

You can manage cookie preferences through browser settings, but please note that disabling necessary cookies may affect your normal use of this service.

9. Third-Party Services

To implement the functions described in this policy, we may integrate services provided by third parties. These services include:

  • Cloud storage and computing services
  • Payment processing services
  • Customer support and analytics services

We only share your information for legitimate, proper, and necessary purposes, and require them to fulfill relevant confidentiality obligations and take security measures.

10. Children's Privacy

Our services are only for adults aged 18 and above. We do not intentionally collect personal information from minors. If we discover that we have inadvertently collected any information from minors, we will immediately take measures to delete it.

11. Policy Changes

We may revise this privacy policy from time to time. When significant policy changes occur, we will notify you through prominent means such as email or in-app notifications before they take effect. We recommend that you regularly check this page for the latest information.

Last Updated: November 2025

Contact Us

If you have any questions, comments, or suggestions about this privacy policy, or wish to exercise your privacy rights, please contact us through the following methods:

Website: asklingxi.com

Email: support@asklingxi.com

Before using AskLingxi services, please read and understand this policy carefully. By using our services, you agree to the terms of this privacy policy.

AskLingxi - Bazi Chart | AI Analysis | Personality Insights